Focus on your business acceleration and leave the IT to us.
With one of Asia’s most trusted technology partners by your side, you’ll have all the essential enterprise applications, top-notch security, and next-generation infrastructure you need at your fingertips. Get work done with readily-available IT facilities, office amenities and hot desks.
All-encompassing ecosystem covering software, manpower and workspace needs
Over 2 decades of diversified IT expertise, available 24/7, with 4hr response time
Flexible entitlement and billing periods to best manage your usage and cash flow needs
Submit, track and view service requests, usage balance and invoices
IP Phone not working
Locked out of laptop
Printer not working
Laptop is slow
Website needs to be unblocked or blocked
Outlook not receiving emails
Files missing on computer
Monitor not working
Email not working on mobile
Outlook calendar, contacts not syncing
Mouse & keyboard not working
Laptop audio not working
Office internet not working
Wifi is slow & keeps disconnecting
VPN is not working
Access required to certain network drive
Wifi bandwidth limit
Signal interference with other devices
Map network drive for users
Adding users to security group
Network card issues
Liaising with network provider
Setup and maintain firewall
Monitoring & Testing
Malicious website protection
Malware and non-malware attacks
Advise on problem escalation process
Distribute purchases and configuring
Gather system requirements
Integration of third party cloud services
Supervise patch management
Tracking issue log
The productivity cloud designed to help each of us achieve what matters, in our work and life, with best-in-class Office apps, intelligent cloud services, and advanced security
Umbrella’s DNS-layer security provides the fastest, easiest way to improve your security. It helps improve security visibility, detect compromised systems, and protect your users on and off the network
HKBN JOSpace offers a vast range of facilities for working better, from IT services and infrastructure to lockers and lounge areas.
You own desk wherever you are so you can focus on your work
Private room with all the amenities that you need
Great for your team to collaborate or work independently
1-seater or 4-seater private booths
providing outsourced IT support hours, enterprise applications, and hot desks in a full-fledged suite of IT solutions for SMEs to maximise cost and business efficiencies.
For a period of 3 months
Covers fault calls, ad-hoc calls, and basic projects*
For problems where all other options have been exhausted
To resolve any connectivity-related incidents*
For issues related to IT systems*
√ No credit card required
√ Cancel anytime
Start your free trial by registering an account with us today! Follow the 3 minutes steps here: Once you have successfully registered, you will receive an email to activate your account. Login and select Product in our menu tab to proceed!
JOS+ is an IT-as-a-service offering that provides outsourced IT support hours, enterprise applications and hotdesks in a one-stop solutions bundle. It operates in a monthly subscription model that enables companies to access enterprise-level troubleshooting and quick implementation of new technology.
Customers will be billed on a monthly basis. There is also an option for annual billing (pre-payment of 12 months of subscription fees). Currently, we are running a limited-time promotion: opt for annual prepayment and get a free 1-month subscription (e.g. Pay only for 11 months when you opt for a 12-months contract)
The minimum contract length is 6 months.
Yes. One of the key benefits of JOS+ is its high customisability. Take our IT assessment to find out what you need, and contact us. Our sales representatives will reach out with a tailor-made plan that best suits your unique needs.
Listed prices are exclusive of the 7% GST.
Yes! Let us know what you need and our sales representatives will reach out to you to customise a plan that would best suit your unique needs.
Yes, it is possible for some applications. Kindly fill up the assessment form and one of our sales representatives will reach out to you to tailor-make a plan that would best suit your unique needs.
Definitely! We encourage customers to contract more hours if they can gauge their usage and to also avoid more expensive overage charges.
Removal of IT support hours from the original plan will not be allowed.
Professional services will be provided separately upon request and charged accordingly, based on the following, depending on the type of application involved:
Bundled professional services for Microsoft 365, Sophos Intercept, Power BI, Xero and HubSpot
$400 (1 to 10 users), $800 (11 to 50 users)
$1600 (1 to 10 users), $2400 (11 to 50 users)
Do reach out to our support team and we would love to understand the obstacles you are facing or explore a different plan that may suit you better.
Should you wish to terminate your contract early, please note that contracts with 1 year subscription will require an advance 1-month notice for early termination, and a penalty equivalent to 3 months of subscription fees. Contracts with more than 1 year will be assessed on a case-by-case basis. Removal of users or any single applications midway through a contract will not be possible.
Share your business needs with us, and we will be in touch with you shortly.